Terms & Conditions

Last Updated: August 16, 2026

By accessing this website or placing an order with Glownook, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Glownook. Throughout the site, the terms "we," "us," and "our" refer to Glownook.

By visiting our website or purchasing any of our products, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Return & Refund Policy, and any other legal notices published on this website.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

2. Use of the Website

By using this website, you represent that:

• You are at least the age of majority in your country or state of residence.

• You will not use our products for any illegal or unauthorized purpose.

• You will not violate any applicable laws while using our services.

• You will not transmit viruses, malware, or any harmful code.

Failure to comply with these conditions may result in suspension or termination of your access to our services.

3. Products & Services

We strive to display our products as accurately as possible.

However:

• Product colors may vary slightly depending on your screen settings.

• Product images are for illustrative purposes only.

• We reserve the right to modify or discontinue products without prior notice.

• We do not guarantee identical results for all users.

4. Pricing & Payments

All prices displayed on our website are shown in the currency selected during the checkout process.

We reserve the right to change prices at any time without prior notice.

Payments are processed through secure third-party payment providers. Glownook does not store complete payment card information.

5. Orders

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Suspected fraud.

• Incorrect or incomplete customer information.

• Product availability issues.

• Pricing or product description errors.

If an order is canceled after payment has been processed, a full refund will be issued.

6. Shipping

Shipping times are estimates only and may vary depending on destination, carrier services, customs procedures, and other external factors.

Glownook is not responsible for shipping delays caused by:

• Customs clearance procedures.

• Shipping carriers.

• Weather conditions.

• Events beyond our reasonable control.

7. 90-Day Warranty

All orders placed with Glownook are covered by our 90-Day Warranty, effective from the date of delivery.

If you experience a product-related issue during this period, our customer support team will review your case and may offer:

• A replacement product.

• A partial or full replacement shipment.

• A refund, when appropriate.

For warranty claims, please contact:

📧 support@glownook.com

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

By placing an order, you acknowledge and agree to that policy.

9. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Text

• Images

• Graphics

• Designs

• Videos

• Product descriptions

is the property of Glownook or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Glownook shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our products or services.

Nothing on this website should be interpreted as medical advice.

Our products are intended for personal comfort, relaxation, and decorative purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have any medical concerns, please consult a qualified healthcare professional before use.

11. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws, without prejudice to any mandatory consumer protection rights that may apply in your country or state of residence.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 glownookofficial@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Glownook™
Creating calming spaces through immersive ambient lighting. ✨🪼