Privacy Policy

Last Updated: August 16, 2025

Glownook ("we", "us", or "our") operates this website and provides products and services through our online store. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact Information

• Name

• Billing address

• Shipping address

• Email address

• Phone number

Order Information

• Products purchased

• Order history

• Payment confirmations

• Shipping details

Account Information

• Login credentials

• Preferences and settings

Device Information

• IP address

• Browser type

• Device information

• Operating system

Usage Information

• Pages visited

• Products viewed

• Cart activity

• Website interactions

How We Collect Your Information

We may collect information:

• Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.

• Automatically through cookies and similar technologies when you browse our website.

• From service providers that help us operate our business.

• From marketing and advertising partners.

How We Use Your Information

We use your personal information to:

Process Orders

• Process payments

• Fulfill orders

• Provide shipping updates

• Manage returns and refunds

Improve Our Services

• Personalize your shopping experience

• Improve website functionality

• Analyze customer behavior

Marketing & Promotions

• Send promotional emails

• Share special offers

• Inform you about new products

You may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

• Verify transactions

• Prevent fraudulent activity

• Protect our customers and business

Customer Support

• Respond to inquiries

• Resolve issues

• Provide assistance regarding orders

Sharing Your Information

We may share your information with trusted third parties including:

• Payment processors

• Shipping providers

• Customer support providers

• Marketing and analytics partners

• Shopify and related service providers

We only share information necessary to operate our business and provide our services.

Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Your information may be processed by Shopify in accordance with Shopify's Privacy Policy.

For more information, please visit:

https://www.shopify.com/legal/privacy

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Improve website performance

• Analyze traffic and usage

• Personalize content and advertisements

You may manage cookie preferences through your browser settings.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate action.

Data Security

We implement reasonable security measures designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Request a copy of your data

• Opt out of marketing communications

To exercise any of these rights, please contact us.

International Data Transfers

Your information may be transferred, stored, and processed outside your country of residence.

Where required by law, we implement appropriate safeguards to protect personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Email: glownookofficial@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Glownook™
Creating calming spaces through immersive ambient lighting. ✨🪼